ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Far West Ages seen: 3 - 24 Joined ARC: 2023
Grace Ann Nwosu serves as a Pediatric Physician Assistant for ARC, caring jointly for Dr. James Anderson's patients in the area of Behavioral Health, specifically ADD and ADHD.
Grace Ann Nwosu grew up in Pflugerville, TX. When she is not working, she enjoys spending time with her family, trying out new food recipes, and listening to music. Among her favorite area locales is The Domain in Austin, a place, she says, “that has a little bit of everything and is family-friendly.”
Learn more about Physician Assistants.
My interest in medicine stems from a love of science that started in grade school. This passion translated to an undergraduate education in clinical laboratory science, where I worked in a hospital laboratory. My desire to provide clinical care led me to seek a professional degree as a physician assistant with a focus in pediatrics. As a mother of two, the well-being of our younger population is very dear to me. I believe that through compassionate care and attentiveness to the concerns of my patients and their families, I will foster a collaborative environment that will yield the best results.
When you have concerns about your child’s mental or behavioral health, your ARC pediatrician can conduct a screening or refer you to a provider who can determine the kind of help you need and help you access the right resources for your child.
Learn More
Pharmacogenomic testing involves analyzing a patient's genetic makeup to understand how their genes influence their response to medications. This personalized approach helps tailor prescriptions, dosage, and treatment plans.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-6611 Fax: 512-406-7315
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Grace A. Nwosu, PA-C was great - good listener - didn't feel rushed
This was a quick and easy visit and we got the refills we needed.
All of my questions were answered thoroughly and with care.
She was professor and thorough. Highly recommend.
she was very thorough and answered all of my questions. I left feeling better than when I came in! she is incredibly understanding, respectful, and finds a way to make me laugh every time i see her. :)
PA Grace was super attentive and gave great feedback in addressing my concerns.
Welcome to the Pediatric Behavioral Health team at ARC Far West!
November 27, 2023 < 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)