ARC After Hours Clinics will be open on Labor Day, Monday, September 2: All ARC After Hours Clinics (ARC Cedar Park Building C, ARC Far West, ARC Kyle Plum Creek, ARC Round Rock, ARC Southwest) will be open 8:00am - 5:00pm.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Perrigo Company has issued a recall of a batch of HEB Premium Infant Formula with Iron Milk-Based Powder and CVS Health Premium Infant Formula with Iron Milk-Based Powder due to elevated vitamin D levels, which could pose a risk to infants with kidney conditions. The affected products were sold in several states, including Texas.
Parents and caregivers can check if they purchased the recalled products by looking for the codes and use-by dates as listed below:
While the risk of adverse effects is extremely low, concerned parents can contact Perrigo at 1-800-538-9543 for more information.
Annual well-check exam for your child
Book Now
Pediatric well-check exams offer comprehensive assessments to track your child's developmental milestones and overall well-being. Checkups provide a valuable opportunity to address preventive care measures and address any concerns or questions you may have. ARC pediatricians and advanced practice clinicians (APCs) partner with you in safeguarding your child's health and ensuring their optimal growth and development.
What your pediatrician or APC will cover
What to bring
Know your benefits
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Ages Seen: 0 - 18
Accepting new patients Languages: Korean Ages Seen: 2 - 99
Languages: Hindi Ages Seen: 0 - 99
Languages: Haitian Creole, Medical Spanish Ages Seen: 0 - 99
Accepting new patients Languages: Vietnamese Ages Seen: 0 - 18
Accepting new patients Languages: Spanish (limited) Ages Seen: 0 - 18
Accepting new patients Ages Seen: 1 - 99
Accepting new patients Languages: Hindi Ages Seen: 0 - 18
Languages: Vietnamese Ages Seen: 11 - 99
Ages Seen: 0 - 99
Languages: Portuguese Ages Seen: 0 - 18
Languages: Spanish Ages Seen: 0 - 17
Accepting new patients Languages: Tongan Ages Seen: 0 - 20
Accepting new patients Languages: Spanish Ages Seen: 0 - 18
Ages Seen: 12 - 99
Accepting new patients Languages: Spanish Ages Seen: 5 - 99
Accepting new patients Languages: Mandarin Chinese Ages Seen: 12 - 99
Languages: Filipino Ages Seen: 18 - 99
Languages: Spanish Ages Seen: 6 - 99
Accepting new patients Ages Seen: 0 - 19
Accepting new patients Ages Seen: 0 - 99
Accepting new patients Languages: Spanish Ages Seen: 0 - 99
Accepting new patients Ages Seen: 16 - 99
Accepting new patients Ages Seen: 18 - 99
Ages Seen: 5 - 99
Languages: Mandarin, Spanish Ages Seen: 6 - 99
Ages Seen: 7 - 99
Ages Seen: 18 - 99
Ages Seen: 10 - 99
Accepting new patients Languages: Spanish Ages Seen: 0 - 17
Accepting new patients Ages Seen: 5 - 99
Accepting new patients Languages: Medical Spanish, Kutchi (Hindi dialect) Ages Seen: 0 - 18
Accepting new patients Languages: Malayalam Ages Seen: 7 - 99
Accepting new patients Languages: Spanish Ages Seen: 18 - 99
Languages: Spanish Ages Seen: 16 - 99
Ages Seen: 16 - 99
Accepting new patients Languages: Spanish Ages Seen: 10 - 99
Accepting new patients Languages: Telugu Ages Seen: 12 - 99
Accepting new patients Languages: Spanish, Malayalam Ages Seen: 0 - 18
Accepting new patients Languages: Yoruba Ages Seen: 0 - 18