Pulling Everything Together for the Patient
July 21, 2017
I took care of a 66 year old male who went to an ARC After Hours Clinic for abdominal pain, nausea, vomiting, and diarrhea and was then sent to the emergency room. During his four day hospitalization, a variety of tests and exams were completed, and he was newly diagnosed with an inflammatory bowel disease. He had a very large team of professionals who had successfully diagnosed and treated complications associated with the disease. However, the patient and his wife both felt overwhelmed and afraid. I visited with them and answered questions about the labs and tests done at the hospital, his new diagnosis and what they could expect in the future. This lowered their fears.
Soon, they felt he would be able take care of himself properly and return to a normal life. I also scheduled a follow up appointment with his ARC primary care provider during our visit. The patient stated he felt having me on the team was “very helpful” and found that I was “knowledgeable, attentive, and really pulled everything together for him.