Build it and they will come. That may have worked in a Hollywood movie but when it comes to patient portals, building it doesn’t mean patients are using it. That’s not the case for Austin Regional Clinic — patients like and use our patient portal ARC MyChart and groups around the country are noticing.

We’re rolling out new conveniences to make the payment process easier for patients. Soon you will be able to pay your bills online via your MyChart patient portal and avoid the hassle of mailed statements by signing up for paperless billing. We’re also extending hours for billing assistance over the phone. Learn more here.

When a medical practice in Taylor, Texas closed and patients reported that they were unable to retrieve their medical records, KXAN-TV spoke to Dr. Alan Rashid at Austin Regional Clinic to provide tips on how patients can ensure their records are always accessible.

ARC is one of five finalists in the eBay, Inc. Technology & Innovation Award, Large Business category, which recognizes any organization in any industry that employs new ideas or approaches to doing business.

It’s a new year and we’re making your access to medical care easier with new MyChart features. Now, all test results are released to your MyChart account, and you can complete healthy history forms online before your Dermatology appointment.