You have more options to get your health care when and where you need it

After two months in quarantine, many of our patients have questions about prioritizing their health needs. And as individual circumstances change, there are questions about health plans accepted at ARC. Our doctors and staff have answers. For 40 years we have kept our promise to provide quality and convenient care to the community and we continue to be here for you.

ARC remains open and safe for all specialties and services

All ARC clinics have remained open with strict precautionary measures, since the start of this pandemic, to maintain a safe environment. It’s clear Covid-19 will remain with us for some time, so we will continue to maintain health and safety protocols at our clinics.

It is the best way to protect our patients, physicians, and staff, while also providing accessible and reliable care for you. This includes wearing proper protective equipment, asking patients and visitors to wear masks, and screening everyone before entering our clinics to keep patients with viral symptoms separate from well patients. Read more.

We can help with individualized decisions for procedures and surgeries

Due to the pandemic, many people have had to delay procedures and surgeries. Everyone has individual considerations about timing for scheduling these again. Feel free to book a telemedicine or in-clinic visit with your doctor to discuss your particular situation. Schedule online.

Stay up to date on well visits, chronic care, and cancer screenings

We encourage you to stay up to date on your preventive and chronic-care visits, especially during this time when you want to maintain your overall health. Patients with high-blood pressure need to keep it under control, children need their vaccines, and adults of all ages need to continue cancer screenings and checkups. That is why we maintain separate waiting areas and exam rooms to keep you safe, and offer wellness Saturdays for well-woman and well-child checks only. Schedule online.

Covid-19 drive-up testing is here to stay as long as this pandemic lasts

  • If you have symptoms of Covid-19, you can book a telemedicine visit to determine if you should be tested.
  • If your doctor indicates a test is needed, you can come to any ARC drive-up testing site.
  • If it is determined you need additional tests, staff will direct you to our on-site lab or radiology services or book you an appointment with minimal wait time to see a doctor at that clinic.

You have options with in-clinic or telemedicine visits

Whether you are a new or established patient, you can choose to see a doctor in the clinic or by telemedicine, with a phone or video visit. We will do our best to meet your needs. There may be some conditions that must be seen in the clinic and we will be sure to let you know in advance or after an initial telemedicine visit. Read more.

Keeping your ARC doctor if your health plan changes

We appreciate your loyalty to ARC. If you have recently lost your health insurance and are looking for a new plan, please make sure the plan you choose is accepted at ARC so you can keep your doctor. We accept over 50 plans, including Health Insurance Exchange plans.

View accepted plans on our website or call ARC-INFO at 512-272-4636.

We also thank YOU

Austin Regional Clinic extends our heartfelt thanks to YOU — our patients and community members — for your generous outpouring of support for our healthcare providers.

Your support keeps us working tirelessly to give the highest standard of care for all those in need.

Tags: COVID-19, In-clinic visits, Telemedicine visits

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The other patients need health care, too

Despite the overwhelming attention given to COVID-19, we all still have other healthcare needs during a pandemic. Some are related to chronic illnesses and others important for preventive care. Yet, we know there is concern about coming into a clinic at this time. So what you should you do if you are one of the other patients and need to see your doctor for something non-Covid related? Watch this video and read our suggestions about how to see our doctors at this time. We're here for you.

When you need to care for someone who is sick

Dr. Norman Chenven, Founding CEO of Austin Regional Clinic, offers tips on how to treat symptoms and how to know when it’s time to see the doctor, or the ER.

Austin Regional Clinic Offers ‘Drive-Up’ COVID-19 Testing in Austin, Cedar Park, Kyle, Round Rock

Austin Regional Clinic (ARC) will open “drive-up” COVID-19 testing this week in tents outside five ARC locations in Austin, Cedar Park, Kyle and Round Rock.

Caring for Someone Sick

“In the majority of cases, the treatment for COVID-19 is to stay at home and treat symptoms with over-the-counter medications,” says Norman H. Chenven, MD, Founding CEO of Austin Regional Clinic in this recent ARC Healthcare Minute podcast.

We appreciate the community coming together to help healthcare workers

We appreciate the community coming together to help healthcare workers. We’d like to see the homemade masks go to individuals and facilities who may not have access to medical grade equipment.