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The other patients need health care, too

Despite the overwhelming attention given to COVID-19, there are many other patients seeking medical attention for health issues not related to the virus. While ARC does provide evaluation and testing for COVID-19, your other healthcare needs don't stop during a pandemic. And our doctors are here for everyone.

Yet, we know there is concern about coming into a clinic at this time. So what you should you do if you really need a doctor? ARC has convenient options that save time and increase patient safety.

  1. Book a telemedicine visit. All of our doctors can do an initial evaluation via telemedicine and either diagnose you at that visit or ask you to come into the office the same day.
  2. Book a visit at a well clinic on a Saturday. We offer children's well-check visits and adult well-woman exams on Saturdays at well clinics where our doctors only see well people these days.
  3. Book an in-clinic visit. We screen every patient and ask symptomatic patients to wait in their cars so we can escort them to their exam rooms. We have separate exam rooms and even separate hallways in some clinics to separate people with symptoms from those without. We mask every symptomatic patient with a medical mask.
  4. Request drive-up testing for COVID-19. If you have fever, cough, shortness of breath or other symptoms of COVID-19 or any viral illness, call our 24/7 hotline at 866-453-4525 to book a telemedicine visit. If the doctor determines you are at risk, they can order a test for you at any of our drive-up testing sites over daytime, evenings, and weekends.
  5. Watch this video, The Other Patients. You can hear our doctors talk about why it's important to keep up with your and your families health especially now and the lessons learned from the flu epidemic of 1918.  

Book your visit at ARCappointments.com, log in to your MyChart account online or on the app, or call any clinic and choose "1".

Tags: telemedicine, COVID-19

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Dr. Jay R. Zdunek, Chief Medical Officer (CMO) of Austin Regional Clinic, along with other Austin area hospital CMOs, recently answered questions and addressed concerns about best practices on seeking healthcare during the COVID-19 pandemic during an Austin Chamber webinar.

ARC is now offering a 24-hour COVID-19 test

Austin Regional Clinc is now offering a COVID-19 test with a 24 hour turnaround time to new and existing patients. The test is available at most ARC clinics as well at our Drive-Up/Curbside test sites.

COVID-19 online tools at ARC

Austin Regional Clinic has implemented two web-based interactive tools to help answer your questions and address your concerns about COVID-19. Ask our bot anything, or if you are concerned about your health, take our self-assessment from the comfort of your home.

ARC has appointment options for every comfort level

During the past months, many patients have delayed seeking needed health care because of concerns about COVID-19. But, we at ARC want to urge everyone to continue seeking treatment for health problems, and to continue practicing preventive health care by seeing their physician for well-checks, physicals, and other types of screenings.

Quit waiting on hold

Thank you for your patience at this time. We continue to maintain strict health and safety protocols in our clinics because it’s important for us to be available for your and your family’s health needs. For quicker and easier service, we encourage you to activate your ARC MyChart account and use our web site to access the many digital services we provide.