ARC remains open and sees patients during Shelter-in-Place (SIP)
March 24, 2020
Many thanks to everyone for your support. Our physicians, clinicians, and staff have received so many kind notes and messages, donations of N95 and surgical masks, and many expressions of gratitude in our clinics. We are truly in this together and we remain dedicated to your health and well-being.
The City of Austin, Travis County, Williamson County, and Hays County have issued shelter-in-place orders, dubbed “stay home, work safe,” that will remain in effect through April 10 (Hays County) and April 13 (Travis and Williamson Counties).
ARC remains open for primary and specialty care
All Austin Regional Clinic locations remain OPEN and available for established and new patients. We will not cancel any already scheduled appointments and we are scheduling new appointments for primary care and specialties too. We continue to use COVID-19 patient safety protocols in all of our clinics, asking any patients with symptoms to wait in their cars until we are ready to see them.
Telemedicine visits available – care for your health from home
We have also greatly increased our telemedicine visits and many of our patients appreciate being able to take care of their medication refills, COVID-19 evaluations, and even well-checks without leaving their homes.
ARC COVID-19 resources
We have various ways for you to access care and get more information about the coronavirus outbreak.
- Visit the COVID-19 FAQ page at AustinRegionalClinic.com
- Call the 24/7 ARC COVID-19 information and advice hotline at 866-453-4525
- Request a telemedicine visit when you book an appointment and your doctor can evaluate you via a video or phone visit.
Stay home work safe
A shelter-in-place instructs us to stay home during the time of an emergency. In this case, it is to further slow the spread of the coronavirus. The orders instruct everyone within the City of Austin, Travis, and Williamson Counties to remain at their residence. People are permitted to leave their home for essential activities, which include tasks related to health and safety, grocery shopping and outdoor activities that comply with proper social distancing practices.
While this decision is necessary, please remember that it is also temporary and that the recovery rate can be as high as 99% if we slow the spread of the disease. What we do and don’t do during this critical time can literally save lives and restore our community, state, and country.
We are now, more than ever before, socially distant. But we are also together in our resolve to flatten the curve. Call your friends and family, text, Skype, face-time, however you can best stay in touch. Stay home and stay healthy!
ARC is prepared and our physicians, clinicians, and staff remain on the frontlines and continue to assist those who need care.