ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 0 - 99 Joined ARC: 2015
When she is not at work, Dr. Adkins enjoys cooking and trying new recipes. When the weather is nice, she loves spending time outdoors, swimming, playing tennis, and golf. Most of all, Dr. Adkins enjoys being with her husband and two children. As new Austin residents, she and her family are enjoying exploring all that Austin has to offer, including delicious Tex-Mex and barbeque.
I chose to specialize in Allergy and Immunology because the symptoms associated with allergic disease can severely impact a patient’s quality of life. I take great joy in diagnosing, educating, and helping patients of all ages enjoy life again. I also find the intricacies of the immune system to be fascinating. I practice with a focus on patient-centered care, addressing my patients’ concerns and improving their health and well-being.
Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.
Learn More
At ARC, our Allergy and Asthma physicians diagnose and treat allergies; including pollen, mold, bee venom, pet dander, food, and notably in Austin, cedar; and asthma, which can be caused by allergies or by other triggers, such as exercise.
Allergy tests will help you and your healthcare provider or allergist know what substances cause your allergy symptoms.
Anti-IgE is a form of treatment for allergic conditions that has been approved for the treatment of moderate to severe persistent asthma and chronic idiopathic urticaria (hives with an unknown cause).
Biologic therapy treatment uses substances made from living organisms to treat disease. Substances may occur naturally in the body or may be made in the laboratory.
Food and drug challenges are done to help you identify an allergy to a specific food/drug and the amount of that food/drug it may take to cause an allergic reaction.
Lung function tests show how well the lungs are working. The tests measure lung volume, capacity, rates of flow, and gas exchange.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
737-247-7200 Fax: 512-406-7368
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
All excellent
Dr Adkins listens to my concerns, makes a plan and always answers my MyChart messages.
Dr. Adkins took the time to listen to my concerns, and previous history so she could come up with the best treatment plan. She explained the purpose of the new medications and how to properly take the new medications and when. She explained getting maximum control of my asthma can help promote a better treatment of the allergies. I am confident in my medical staff that they are going to guide me on the right path to being healthy
I feel like I sometimes end up forgetting things when I go to an ARC out of my area. For example today: I'd just come back from camping for three days to work. I forgot my wallet. The front desk clerk offered me Google Pay and accepted an electronic copy of my ID. Every single time, smooth or bumpy and every single ARC employee shows world class excellence. Dr. Adkins: I felt like she assessed my intellectual needs and explained things in such detail, for a lay person, that I felt as satisfied as I always feel with ARC doctors.
Front Desk ladies were friendly. Dr. Adkins assistant was helpful and encouraging during my spirometry. Dr. Adkins listens, reviews my records and tests with me and takes excellent care of my asthma issues.
Dr Adkins is very knowledgeable & has very good communication skills. Feel like all my questions are answered.
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
How do you know which is best for you? Three ARC Allergists are here to answer your questions.
April 24, 2023 3 min read
Dr. Colleen Adkins, Allergy and Asthma, talks about why you are sneezing so much right now!
April 13, 2023 2 min read
Dr. Adkins is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)