If you have a customer service comment or question you would like to ask Austin Regional Clinic, please fill out our brief form below.
- If you receive an email response, it will come from ZixMail.com, a secure messaging tool by .
- You will need to create a secure login to read the message.
- Responses can be expected in 2-4 working days.
- NOTE: These messages DO NOT reach Austin Regional Clinic Physicians.
For questions regarding:
- Clinic or Administration Phone Numbers: View Clinic Directory
- Employment at Austin Regional Clinic: View Job Listings
- A Prescription or Refill: Call your pharmacy directly or if you are a MyChart activated patient, you may Request an Rx Refill via MyChart.
- Billing: Please include patient name, phone, and your account number in all messages.
- Fill out the form below
- Call 1-512-407-8686
Monday - Friday 7:30am – 9:00pm
Weekends 8:00am – 5:00pm
- Read about billing at ARC
- Patient Forms: Access health forms for release of information, registration, health history, consent for treatment of minor, and more.
NOTE: This form is not routed to Austin Regional Clinic Physicians. Our Customer Service department receives all comments and questions. Appointments may be requested with our Appointment Request form.