If you have questions regarding your bill or would like your account balance, contact our Billing Department:
- Contact us online or
- Call toll-free at 1-512-407-8686,
Monday - Friday 7:30am – 9:00pm
Saturday - Sunday 8:00am – 5:00pm
Please include the following in all messages:
- patient name
- best phone number to reach you
- patient account number
ARC e-mail responses will require you to create a secure login for ZixMail to view it. ZixMail is a secure messaging tool by Zixcorp.
You can pay your bill online or send your payment to the address below:
Austin Regional Clinic
P.O. Box 660061
Dallas, Tx 75266-0061
We accept the following forms of payment:
- Discover, and
- ATM debit cards.
If you are a patient whose healthcare plan requires a copayment for each office visit or have more complex payment requirements, we also welcome your business and will work with you to understand your healthcare plan's payment requirement.
Your account balance is printed on your ARC payment receipt and may change as new charges and payments are posted.
For more details concerning our payment policies, you can download a .pdf copy of any of our policies below: