Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Cedar Park Building C Ages seen: 3 - 99 Joined ARC: 2021
Dr. Bodige grew up in Arlington, TX, and has been there most of his life before moving to Central Texas. In his free time, he enjoys hiking, traveling, learning, and spending time with family and friends. Dr. Bodige is also looking forward to the many outdoor activities available in Central Texas.
Learn more about Doctor of Osteopathic Medicine (DO).
Medicine offers an opportunity to do good for the community while remaining a challenging and engaging profession. My goal is to form a partnership with my patients and help them achieve their best health and live a long life.
With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-259-3467 Fax: 512-406-7303
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
This was the first time I met him. The appointment went well. He explained everything clearly and was easy to talk to. I was very pleased to get such a competent doctor.
No waiting
Everyone is super helpful. This is my second time here. Hopefully I will not need to be back anytime soon, but if I need to, I absolutely will. Thank you!
Somewhat cumbersome trying set the meeting up. Ok after we got it set.
Happy to even get in on Monday even if you can’t see your primary
It was quick and efficient but I miss the personal interaction with doctors
We are pleased to welcome Sandeep Bodige, DO, Family Medicine, to the Same-Day Care team at ARC Cedar Park Bldg C. Learn about Dr. Bodige’s three pillars to a healthy life!
December 8, 2021 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)