ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 0 - 99 Joined ARC: 2012
Dr. Padalecki is a native Texan who is thrilled to be practicing in the Austin area. Throughout his career, he has participated in the care of athletes of all levels, including many professional sports teams. Dr. Padalecki is a former collegiate athlete who continues to commit himself to staying active. He recently completed a Sports Medicine and Arthroscopy fellowship at the Steadman Clinic in Vail, CO. In his free time, Dr. Padalecki enjoys all sports and particularly loves running, biking, and water sports. He is married with three young children.
I am committed to giving the patients of Central Texas a better class of Orthopedic care. My goal is to rapidly return patients to the game of life by focusing on the physical and emotional aspects of recovery. I try to accomplish this by building strong personal relationships with my patients, and I always encourage a team approach to their recovery process.
The ACL is the ligament in the knee that controls rotation and forward movement of the tibia (shin bone), and is the most common ligament to be injured. ACL reconstruction is a surgical treatment to restore stability at the knee joint.
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Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.
Hip arthroscopy is a surgical procedure that allows doctors to view the hip joint without making a large incision (cut) through the skin and other soft tissues, and is used to diagnose and treat a wide range of hip problems.
Labral repair surgery is a procedure used to reverse damage to the labrum, or cartilage, in the shoulder.
Meniscus Surgery (Repair, Partial Meniscectomy) is a procedure to remove or repair a torn meniscus.
ARC Orthopedic surgeons provide leading-edge, comprehensive care in the diagnosis and treatment of a variety of Orthopedic conditions, including total joint replacement and sports medicine.
The rotator cuff is made up of muscles and tendons that hold the shoulder in place, that allows you to lift your arm and reach up. A rotator cuff tear involves 1 or more rotator cuff tendons becoming inflamed and torn from overuse, aging, a fall on an outstretched hand, or a collision.
Shoulder replacement surgery removes diseased or damaged bone in the shoulder and replaces it with an artificial joint.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-6611 Fax: 512-406-7315
512-454-4561 Fax: 512-406-7330
512-282-8967 Fax: 512-406-7351
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Padalecki was very good, explained it well and the care was exceptional. Gave me good options for recovery. Highly recommend him.
I had to wait 1 hour and 8 minutes to see provider 25 minutes after appointment just to be called back. Everyone's time is important that's why we make appointments. I missed work without pay to visit this dr.
Great
I had an outstanding experience at my first ever appointment with Dr. Jeffrey Padalecki. I could not have been better served by any other medical professional regarding my treatment. Dr. Padalecki is an absolutely responsive medical doctor who came into the exam room totally prepared, having studied my 3 MRIs, my EMG, and notes from previous medical professionals. Dr. Jeffrey devoted his attention to all the details that my wife and I presented to him regarding my case. I came out confident that we are moving in the right direction regarding my case.
Great care
Waisted 45 minutes of my time due to receptionists error. I even went back to receptionist after 30 minutes and she had no better answer for me.
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
January 4, 2024 < 1 min read
Talya has suffered many, varying injuries playing soccer. She shares how ARC doctors provided comprehensive and connected care through them all.
November 1, 2023 5 min read
Dr. Padalecki is currently accepting new patients at:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)