ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC Float Physicians and APCs Ages seen: 0 - 99 Joined ARC: 1981
Dr. Marcus see patients on an as-needed basis at ARC clinics.
Dr. Marcus and his wife have six grandchildren who are a major focus of their lives. He enjoys taking his sailboat out on Lake Travis, taking an occasional trip to an interesting destination, and listening to classical music.
An inspiration in my decision to become a doctor came from our family's general practitioner when I was growing up, who demonstrated those traits of caring and skill that all physicians should emulate. I chose to become a primary care general internist because I value the long term relationships we have with our patients and their families as well as the everyday challenge of diagnosis and treatment of a vast variety of medical conditions.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
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512-272-4636 Fax:
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Hard to reach ARC by phone.
This was my first time visiting this this doctor. I was very impressed, he studied my chart beforehand and was very thorough. I am so happy with his service and knowledge.
Dr Marcus' bedside manner was excellent. He was courteous and helpful. He asked the right questions to get the correct diagnosis. I'd recommend him to friends.
He really listened to me, and went above and beyond to consider my symptoms and help me find the right path forward.
Dr Marcus precisely diagnosed my symptoms in the most cheerful, compassionate manner. Wish he could be my PCP!
For a Telehealth visit, Dr. Marcus was extremely organized which helped me get to the important points for this visit which for me was a follow-up to an Emergency Room visit several days earlier.
Dr. Marcus is an ARC Internal Medicine doctor who sees patients at ARC clinics as needed.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)