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For ARC appointments, call ARC-INFO (512) 272-4636 |
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ARC HONORED WITH CUSTOMER SERVICE AWARD by AUSTIN CHAMBER
September 1, 2011. Austin Regional Clinic won first place in the Customer Service category for Large Businesses in the greater Austin area, at the Austin Chamber of Commerce’s annual Business Awards event, “Celebrating the Stars of Austin,” on August 30.
ARC was a finalist along with six other distinguished large companies in the 3-county area, including Catapult Systems, the Four Seasons Hotel Austin, Hilton Austin, LegalZoom.com Inc, the Omni Austin Hotel Southpark, and TG.
The Chamber's annual event is attended by more than 600 members of the business community and is the premiere business recognition event in Central Texas. This year, over 350 companies competed for top honors.
"Customer service is key to everything we do. This is an extraordinary honor – it is a credit to every individual in our organization,” said Norman H. Chenven, M.D., Founder & CEO of Austin Regional Clinic.
“ARC is committed to providing superior Customer Service across its many locations and within its many services and specialties,” Chenven went on to say. “Customer Service is especially important in our industry, because most of the time, patients are not feeling well, and because our mission is to provide quality comprehensive medical care, every encounter must ease the patient’s anxiety and discomfort. Without that extra level of customer service, that dedication to healing and saving lives, our past, present, and future success would not be possible.
We are honored to serve the healthcare needs of Central Texas.”
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Austin Regional Clinic – Austin Regional Clinic is a multispecialty medical group committed to providing comprehensive health care services throughout the greater Austin area. Founded by three physicians in 1980, it now provides healthcare to over 380,000 area residents with 18 locations in six cities, including both primary and specialty care. It is unique to the Austin area because of the widespread locations, convenient services and quality assurance programs. ARC patients enjoy such conveniences as same-day appointments, daytime urgent care, after hours care, and nursing services via telephone through the night. Most ARC offices also offer on-site radiology and lab services and some offices offer specialty programs such as a travel clinic and weight loss programs. Patients can also request future or same-day appointments from the ARC web site. For more information, visit www.austinregionalclinic.com.