Regular office hours - If you need health care during regular office hours, call your doctor's office directly for advice or an appointment. Office hours at most ARC locations are Monday-Friday, 8am-5pm. Some locations may offer extended hours. For more information on a specific location click here.
Daytime Urgent Care Centers - ARC offers two Daytime Urgent Care Centers, ARC Far West (512-346-6611), ARC Round Rock (512-244-9024), and ARC Southwest (512) 282-8967. ARC Daytime Urgent Care Centers are a convenient alternative when you cannot get a same-day appointment with your own physician for an urgent health problem.
An urgent health problem is any minor emergency that must be addressed immediately, such as accidents and falls, cuts and bruises, sprains, colds and flu, ear infections, fever and minor burns.Urgent care centers are open to our ARC patients and to the entire community, for patients 12 months of age and over. We accept all of our usual insurance plans as well as self-pay. ARC Urgent Care Center hours are Monday-Friday 7:30am-5:00pm.
After Hours Clinics - If you need health care at night or on the weekend, call Austin Regional Clinic's After Hours Clinic at (512) 346-6611. There are ARC family practice and pediatric doctors available to see you in the After Hours Clinics at ARC Far West, ARC Round Rock, ARC Cedar Park, and ARC Southwest . The After Hours Clinic is for those symptoms that can not wait until the next day when your regular doctor's office is open. Examples include a child with a high fever (103*), fractures, deep lacerations, vomiting and/or diarrhea for more than 24 hours, and contagious diseases. If your condition is more complex, we have specialists on-call who can be called in to assess and treat you as needed.
Some insurance plans may charge additional fees for using our After Hours Clinic. Please check your benefit plan for information.
All-Night Phone Nurses - It's 2 a.m. and your child is very ill; what do you do? You call the After Hours number, (512) 346-6611. Your call will go to our answering service, who will call the all-night phone nurse. He/she will call you at home and together you will decide on the most appropriate course of action -- page the doctor on call, direct you to the emergency room, or offer home care suggestions (if appropriate). If the on-call doctor suggests that you follow up with your regular doctor the next business day, the night triage nurse can sometimes make the appointment for you. The night triage nurses are very experienced nurses and are available to help you whenever you call!
As a patient with any ARC physician you can use all of our convenient services and have access to care 24/7, every day of the year. Easy access to care is just a part of the ARC Advantage.